Terms of Use for the EOGGI Official Website
When you become a member of the EOGGI official website (https://www.eoggi.com) (hereinafter referred to as “this Website”), you are using services provided by ÈOGGI Co., Ltd. (hereinafter referred to as “the Company”) under these Terms of Use and any other relevant policies or announcements.
Please read these Terms of Use carefully before registering. By completing your registration, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not proceed with registration or provide any personal information.
This Website reserves the right to amend these Terms of Use at any time to meet operational needs. Unless changes significantly affect your completed purchases, the Company will not issue individual notices. The latest version of the Terms will be published on the Website. Each time you shop, please read the Terms to protect your rights. Continued use of the Website after any changes implies your acceptance of the modified Terms. If you disagree with the changes, please stop using the Website.
If you are under 18 years of age, please review and agree to these Terms of Use with your legal guardian before using the Website or making purchases. Both you and your guardian are deemed to have consented to any purchases made on this Website.
Account and Password
To ensure secure transactions, your email address will serve as your account username. You must set a personal password, which you may change at any time. We recommend using a unique password different from other websites and updating it regularly.
You must provide accurate and complete personal information. You may not use someone else's information. Any violations may result in suspension or termination of your account and denial of service.
You are responsible for safeguarding your account and password, including:
Not sharing your login credentials with others;
Not sharing your account with others;
Logging out after use.
Unless proven to be unauthorized use by a third party, you bear full responsibility for all activity under your account.
If your account is compromised, notify the Company immediately. We will assist in suspending account activity and, upon confirmation, help reset your password.
Personal Data Protection
We collect, process, and use your personal information for service provision and marketing purposes during transactions or activities. For details, refer to our Privacy Policy.
You agree to receive promotional emails from us. You can subscribe or unsubscribe at any time via “Home / Newsletter Subscription” on our Website.
We comply with all personal data protection laws and will not unlawfully use your data. However, your data may be provided to relevant authorities or third parties with legal rights in the following situations:
Required by law or government/judicial procedures;
Violation of government regulations or these Terms;
Emergency protection of the rights of other customers or third parties;
To maintain the normal operation of the Website;
Necessary disclosures to logistics, payment, or service partners.
This Website may contain links to third-party websites. Once you leave our Website, these Terms and our Privacy Policy no longer apply. You must review third-party policies yourself before using their services.
Notifications
You agree that the Company may send transaction-related notices via email. You may also use the Website to send feedback or messages to the Company.
Important Purchase Terms
Product quantities are limited. Placing an item in the cart does not reserve it. If another user completes a purchase first, the item may become unavailable.
Orders must follow the provided shopping process. Orders can only be canceled before payment is made.
Once an order is submitted and enters shipping status, it cannot be modified or canceled. Reorder if changes are needed.
If an item is out of stock or unable to ship, we may ship remaining items and cancel the unavailable ones. We will notify you via SMS or email.
Pre-orders may ship earlier or later than expected. Please monitor order status updates.
Quantity limits may apply per product per member. We reserve the right to fulfill only one order if duplicates are detected.
Shipping fees are not included in product pricing. If you meet promotional shipping terms, we will cover the shipping cost. If returned items cause your order to fall below the threshold, original shipping fees will be deducted from your refund.
Intellectual Property
All content on this Website—including product photography, model images, artwork, design, programming, trademarks, etc.—is the intellectual property of the Company or its rights holders and protected by copyright, trademark, patent, trade secret, and fair trade laws. Unauthorized use is prohibited and may result in legal liability.
Breach of Terms
To protect all members, we may suspend or terminate your access if:
You provide incorrect or misleading information;
You use a stolen credit card or bank account;
You repeatedly fail to pick up orders or complete cash-on-delivery payments;
You make excessive or malicious returns;
You harass or verbally abuse customer service;
You otherwise violate these Terms or the law.
We reserve the right to terminate or suspend access without your consent and are not liable to you or any third party as a result.
Limitation of Liability
In case of disputes arising from your use of the Website, unless otherwise required by law, our liability is limited to three times the fees paid for that transaction.
If any part of these Terms is deemed invalid, it does not affect the validity of the remaining provisions. All disputes will first be resolved in good faith. If unresolved, the Taipei Shilin District Court shall be the court of first instance, unless otherwise required by law.
Deleting Facebook Login Access
To delete your Facebook login connection with this Website, prepare your Facebook user ID and account details. Use the “Contact Us” link at the bottom of the Website to email customer service, or call during business hours. Our team will assist with the removal process.
